Store Manager - Bench

Lowe's Home Centers•Laurel, MD

About The Position

The Store Manager manages overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce, while leading the associates who serve customers. The role is responsible for driving positive customer experiences, sales, and margin performance and for ensuring customers receive friendly, professional, and timely service. The Store Manager monitors store plans and programs, performance, profitability, and execution, and champions strategic asset protection plans to improve safety and security outcomes. The Store Manager works with Human Resources, Asset Protection, and Operations partners at the District, Region, and Corporate levels to execute Lowe’s business strategy. The role builds and supports a store culture aligned with Lowe’s mission and behaviors, develops and recruits talent, plans for store talent needs, drives sales and service strategies, and uses relevant data to inform store-specific decisions. The Store Manager also champions customer service, proactively addresses store needs, and represents the Lowe’s brand in the community. Regular travel is not required, although occasional travel may be needed for meetings, training, or to support neighboring stores. The position is generally scheduled for 48 hours, with additional hours potentially required based on business needs. Morning, afternoon, and evening availability is required any day of the week. Physical demands include activities such as prolonged standing and sitting, and the ability to lift at least 25 pounds without assistance; lifting more than 25 pounds may be required, with or without assistance.

Requirements

Bachelor’s degree and 3 years of experience leading associates in a large retail environment with annual sales volume exceeding $20 million, or 5 years of experience leading associates in such an environment.
5 years of experience working in a fast-paced, cross-functional work environment.
Experience building and maintaining cross-functional relationships in a matrixed environment.
Experience building partnerships within the community.
Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
Strong working knowledge of Microsoft Office Suite.
Availability for morning, afternoon, and evening shifts any day of the week.
Physical ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
If required by state or local municipality, hold a salesperson license or pass the required licensing exam within 60 days of starting employment.

Nice To Haves

Bachelor’s degree in business administration, marketing, or a related field.
Experience managing in the big-box home improvement retail industry.

Responsibilities

Ensure associates provide friendly, professional, and timely service to customers.
Manage overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce.
Monitor store performance, profitability, and execution of store plans and programs.
Implement strategic asset protection plans to improve safety and security outcomes.
Execute Lowe’s business strategy in partnership with HR, Asset Protection, and Operations partners at District, Region, and Corporate levels.
Build and support a store culture aligned with Lowe’s mission and behaviors.
Plan for store talent needs, recruit and develop talent, and support associate engagement.
Drive execution of sales and service strategies and analyze relevant data to inform store-specific strategies.
Champion customer service and proactively address store needs.
Represent the Lowe’s brand in the community.
Travel occasionally for meetings, training, or to support neighboring stores, as needed.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick, and volunteer time
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program, including work/life services and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Lowe’s Associate Discount and broad discount platform
Learning and development opportunities
Wellness programs
Annual bonuses, subject to eligibility
Employee Stock Purchase Plan, subject to eligibility
Deferred compensation plan, subject to eligibility
Grant awards, subject to eligibility