Store Manager - 941

Five Below•Winter Park, FL

About The Position

The Store Manager leads the store team and is accountable for delivering a strong customer experience while balancing store operations, team development, sales, and labor management. The role leads visibly from the sales floor, coaches and develops associates, maintains operational standards, adjusts priorities as business needs change, and fosters a positive, high-performing store culture. The Store Manager plans for success through development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. Success is measured by sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as physical activity throughout the sales floor and stockroom.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
At least 3 years of management experience preferred.
5–10+ years of leadership experience managing teams and delivering results.
Experience managing a store or large department; retail experience preferred but not required.
Ability to lead in fast-paced, high-volume, or high-complexity store environments.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to operate a computer, printer, cash register, ladders, pallet jacks, and handheld devices.
Ability to ascend and descend ladders, and to kneel, bend, twist, stoop, and move frequently across the sales floor and stockroom.
Ability to read and discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

Promotion from assistant manager or co-manager roles is a plus.
Retail management experience.

Responsibilities

Lead the store from the sales floor and set the pace for store operations.
Coach, develop, give feedback to, and recognize team members.
Manage store operations, including freight flow, merchandise zones, and priorities.
Manage labor and adjust staffing to business needs while staying within budget.
Drive sales by modeling selling behaviors and guiding the team in customer service.
Create a positive, fun, and high-performing team culture.
Adapt to changing business needs and take ownership of outcomes.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Use Five Below resources and programs to support store performance.
Deliver results in sales, labor, customer satisfaction, team development and retention, and operational execution and compliance.