Store Manager - Aurora Town Center

Macy's•Aurora, CO

2d•$108,790 - $273,900•Onsite

About The Position

The Store Manager leads sales and customer service efforts at Macy’s and oversees store operations, including selling and service, merchandising, sales promotion, store maintenance, expense management, shortage prevention, and sales support functions. Through training, coaching, and development, the Store Manager cultivates growth among the team. Additional duties may be assigned. The role drives a customer-centric selling culture, develops sales-focused leaders and colleagues, ensures consistent execution of company initiatives and store standards, and maintains a clean, organized, customer-ready environment. It also involves recruiting, hiring, training, coaching, evaluating, and managing colleagues; building talent pipelines and career progression plans; and supporting local community initiatives. The position requires heavy lifting, frequent movement, standing, and reaching. The schedule may include days, evenings, weekends, and holidays, based on department and company needs.

Requirements

High school diploma or equivalent work experience in a related field.
5+ years of direct experience.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
Ability to perform the physical demands of the role, including heavy lifting, constant moving, standing, and reaching with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 30 lbs.; the role also involves stooping, kneeling, crouching, and climbing ladders.
May need to reach above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Skills in team development, drive for results, strategic impact, collaboration, team alignment, and prioritization.

Responsibilities

Drive sales by fostering a customer-centric selling culture and identifying business-driving opportunities.
Develop colleagues and leaders through coaching, follow-up, recognition, training, and feedback.
Ensure leadership reviews weekly business performance and supports action plans to address deficiencies.
Ensure consistent execution of merchandise presentation, sales events, sizing, pricing, and signing standards.
Manage labor hours, attendance, and weekend-hours utilization.
Coach the leadership team to achieve Colleague Star Reward goals and deliver company initiatives.
Promote shortage prevention and ensure compliance with policies and procedures.
Coach colleagues to deliver selling behaviors that enhance the customer experience.
Use reports and colleague observations to provide feedback and identify improvement opportunities.
Maintain active supervision throughout the store and ensure a clean, organized, customer-ready environment.
Recruit qualified sales-focused leaders, build talent pipelines, fill open positions, and prioritize internal colleagues for specified selling areas.
Ensure timely completion of required training and leadership engagement with new hires.
Execute recognition programs and lead storewide rallies.
Conduct talent analysis and establish career progression plans to develop and retain colleagues.
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline colleagues.
Manage the team to meet or exceed performance and behavioral expectations; address colleague complaints and resolve problems.
Lead the team in supporting local community initiatives.
Maintain regular, dependable attendance and punctuality.
Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.
Perform other duties as assigned.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement