STORE MANAGER - SOUTH HAVEN, MI STORE #23824

Dollar General•South Haven, MN

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and staffing; store operations and inventory; merchandising and customer service; security, cash controls, and safety; and completion of required paperwork. The manager opens the store at least twice per week and closes it at least twice per week. The job involves frequent walking or standing, bending, stooping, and kneeling, along with handling merchandise and equipment. It includes lifting up to 40 pounds regularly and occasionally up to 55 pounds, occasional ladder use up to six feet, and regular driving a personal vehicle to meetings, other stores, and bank deposits. The environment is fast-paced with moderate noise and occasional exposure to weather, cleaning solutions, and freezer cold.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in compliance with labor laws and company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when appropriate.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open at least twice and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, in-stock targets, seasonal direction, inventory issues, and Basic Stock Replenishment and cycle-count follow-up.
Oversee efficient staging, stocking, and storage of merchandise in accordance with company processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.