Store Manager

LORIS GIFTS INC • Glendale, CA

10h • $26 - $28 • Onsite

About The Position

The role of a Store Manager extends beyond just retail sales. At Lori’s you will provide a trusted place for joy and support when people need it most. You will provide products and services that nurture, inspire, and comfort. As a Store Manager in our gift shop, you will be responsible for providing excellent customer service and engaging from the heart while creating an exceptional Guest experience.

Requirements

• 2 or more years of retail experience including 1 or more years in a store management or supervisor capacity.
• High School diploma or GED or College degree.
• Experience evaluating and hiring store personnel.
• Willingness to work flexible hours to include evening, weekends, and holidays when needed.
• Ability to lift up to 30 pounds and capable to stand for long periods of time.
• Flexible to open and close store independently when needed.

Nice To Haves

• Previous specialty or big box experience ideal.

Responsibilities

• Nurture hospital relationships by meeting important hospital contacts to address concerns, introduce new marketing/product, and follow up on past requests.
• Recruit and coach sales staff on all aspects of sales for Lori's Gifts including sales techniques, products, promotions, and procedures.
• Manage and motivate sales team every day to ensure store sales quotas are met.
• Provide performance feedback to all staff and set timeframe for achievement.
• Find ways to increase employee and location productivity and grow sales.
• Maintain appropriate level of staffing at location by recruiting, selecting, orienting and training employees.
• Ensure availability of merchandise by maintaining inventory levels.
• Market merchandise by following advertising, sales promotion, and display plans.
• Secure merchandise and protect employees by observing security standards.
• Contribute to team effort by accomplishing related results.
• Handle scheduling of staff at location to ensure appropriate shift coverage.
• Handle all intensified customer service issues.
• Complete daily operational procedures with efficiency and due diligence.
• Execute and implement Lori's Gifts procedures.
• Other tasks as assigned.

Benefits

• Health Insurance and prescription benefits.
• Legal Plan.
• Commuter Benefits.
• Paid Time Off.
• Generous Employee Discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED