(USA) Store Manager - Supercenter 3170 Elgin, TX (Mkt 83 - Austin, TX)
About The Position
The Store Manager is responsible for developing and executing a strategic vision aligned with company, market, and local plans. This role involves directing the management team and associates in facility operations, merchandising, and company direction. The Store Manager provides supervision and development opportunities for associates, focusing on recruitment, hiring, training, mentoring, performance evaluation, and fostering a sense of belonging. They uphold the company's Open Door Policy by addressing associate concerns, researching issues, and ensuring consistent resolution across managerial levels. The role also involves ensuring compliance with company policies, maintaining relationships with officials, overseeing safety and operational controls, and developing action plans to correct deficiencies. The Store Manager initiates and participates in community outreach programs, acting as a company representative and championing company-sponsored initiatives and sustainability efforts. This position drives financial performance by achieving sales and profit goals, controlling expenses, and interfacing with market teams to improve margins and sales. The Store Manager models and enforces proper customer service approaches, ensuring customer needs and issues are resolved effectively. They also drive sales by managing merchandise presentation, pricing, signing, and inventory levels, and by assessing economic trends and community needs for sales forecasting. The Store Manager ensures the success of the Academy training environment and store standards, creating an engaging atmosphere and supporting associate engagement. They provide overall direction by analyzing business objectives, developing strategies, managing costs, and identifying improvement opportunities. This role also focuses on attracting and maintaining a skilled and engaged workforce through recruitment, development, and succession planning, while cultivating an environment of integrity and ethics. The Store Manager develops and leverages partnerships to achieve business goals, engaging in community outreach and stakeholder collaboration. They are expected to respect the individual by building high-performing teams, embracing diversity, and creating an inclusive workplace. They work collaboratively, communicate effectively, and attract/retain top talent. The Store Manager acts with integrity by upholding ethical standards, modeling company values, and holding themselves and others accountable. They serve customers by delivering results, prioritizing customer needs, and applying business models to all plans. Decisions are data-driven, balancing short and long-term priorities while considering all stakeholders. Striving for excellence involves curiosity, continuous learning, calculated risk-taking, and resilience, with a focus on driving continuous improvement and supporting change.
Requirements
- Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
- Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
- Running a fresh or dry grocery area
Responsibilities
- Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and management and hourly associates in facility operations, merchandising, and company direction.
- Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, inexperienced associates, and recruiting challenges in a competitive market.
- Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging resources, reviewing policies, and teaching consistency in responsiveness and resolution.
- Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, navigating regulatory environments, developing relationships with officials, and holding associates accountable.
- Analyzes and interprets reports, implements and monitors asset protection and safety controls, maintains quality assurance standards, oversees safety and operational reviews, and develops action plans to correct deficiencies.
- Initiates, directs, and participates in community outreach programs, encouraging associates and managers to serve as community members, establishing relationships with key individuals or groups, and representing the company.
- Drives the financial performance of the facility by ensuring sales and profit goals are achieved, maintaining a strategic business perspective, anticipating and accounting for key performance indicators, executing process improvements, and controlling expenses.
- Models, enforces, and provides direction and guidance to associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved.
- Drives sales in the facility by accounting for dynamic indicators, ensuring effective merchandise presentation, accurate pricing, proper signing, and in-stock and inventory levels, and budgeting and forecasting sales.
- Ensures the success of the Academy training environment and store standards by meeting requirements, creating an engaging environment, integrating Academy associates in leadership activities, and engaging trainees during their store assignment.
- Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, plans, and practices, determining resource requirements, and evaluating operational processes.
- Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, and supporting mentorship and succession planning.
- Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices.
- Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives.
- Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive.
- Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance, models company values, and holds oneself and others accountable.
- Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
- Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
- Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
