Store Manager - Manhattan Plaza, Toledo, OH

DTLR, Inc.•Toledo, OH

4d•$18 - $22

About The Position

The Store Manager is responsible for upholding the daily operations of a retail store and ensuring maximum sales and profitability through merchandising execution, expense and inventory management, training and development of the store team, human resources management, and outstanding customer service. The role oversees store staff performance, business trends, budgets, shrink, operational compliance, safety, and business standards. The Store Manager also identifies market conditions and merchandise opportunities and shares relevant information with the District Manager. A standard work week consists of at least 46 hours. The position requires a flexible schedule, including days, nights, weekends, and holidays, and willingness to work in multiple stores within the assigned district.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically, plan, and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for all store employees.
Manage expenses and develop strategies to ensure store performance meets the budget.
Monitor and identify loss or inventory inconsistencies and work toward achieving shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
Perform other duties as assigned.