Store Manager - Calgary, AB

StorageMart | MMS•Calgary, AB

1d•CA$22•Onsite

About The Position

StorageMart has an immediate opening for a Store Manager to join our team! Are you ready to be a vital part of a thriving sector in retail? At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values - Easy, Clean, Service - reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.

Requirements

High school diploma or equivalent required
Minimum of 3 years of relevant experience in areas such as hospitality, retail, sales, food service, or customer service
Proficiency in Microsoft Excel and Word
Ability to quickly learn new software systems
Strong communication and problem-solving skills
Excellent organizational and time management abilities
Detail-oriented with the ability to manage multiple tasks efficiently
Hands-on, proactive attitude with willingness to work outdoors and assist with grounds maintenance
Valid driver’s license, personal vehicle, and current auto insurance (mileage reimbursement provided)
Basic computer proficiency

Nice To Haves

An associate’s degree or at least 2 years of college coursework may substitute for part of the required experience

Responsibilities

Support Store Operations: Collaborate with the Regional Manager to enhance business growth and maximize sales.
Follow up on leads (online, phone and walk-ins).
Provide on-site guidance to other staff (assisting, tasking, training).
Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
Maintain Our Facility: Open, operate and close the office while keeping the center clean, safe and secure for our customers and their belongings.
Provide basic maintenance such as sweeping, snow removal, light bulb replacement, trash pick-up, etc. using tools such as brooms, shovels, leaf blowers, snow blowers etc.
Manage Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
Prepare all documents required on a daily, weekly and/or monthly basis as required by the company and/or supervisory staff.