STORE MANAGER - 21 and older only - TROY AL

Dollar General•Troy, AL

1d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee development, inventory and merchandise presentation, financial controls, customer service, safety, security, and compliance with company policies and procedures. The manager ensures the store is properly staffed and opened and closed each day, and personally opens and closes it at least twice per week. The manager also monitors business performance, manages inventory and cash controls, maintains store standards, completes required documentation, and provides leadership to deliver customer service and a safe, secure shopping and working environment.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, deposit control, and IBM cash register functions for generating reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization and attention to detail; ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to frequently walk, stand, bend, stoop, kneel, and handle merchandise and equipment.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds; occasional ladder climbing.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

Bilingual Spanish language skills may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, train, evaluate, and retain qualified employees in accordance with labor laws and company policies; address performance gaps through solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement, communicate performance, conduct, and safety expectations, and coordinate safety, security, and policy meetings or events.
Ensure appropriate staffing and effective daily store opening and closing; personally open the store at least twice per week and close it at least twice per week.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer service leadership and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.