Store Manager In Kansas City Ks

Dollar General•Kansas City, KS
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance evaluation, development, and compliance with labor laws and company policies. The manager ensures the store is staffed and opened and closed properly, evaluates operating results, manages inventory and merchandise presentation, maintains financial and operational controls, and provides customer service leadership. The position also maintains a clean, organized, safe store, ensures employees have the necessary tools, and completes required paperwork and documentation according to company guidelines and deadlines. The work takes place in a fast-paced environment with moderate noise. The role involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. It also requires occasional ladder use and regular driving for bank deposits, with occasional travel to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and manage varied situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Regular driving and access to own transportation for bank deposits and occasional travel to management meetings and other stores.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies; ensure adequate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide counseling, and recommend pay and advancement decisions; termination may be included as appropriate.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and company policies.
  • Ensure the store is staffed and effectively opened and closed each day; personally open and close the store at least twice per week.
  • Review operating statements to identify business trends, sales and profitability results, inventory turnover, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise using company processes.
  • Ensure merchandise is presented according to company practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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