Store Manager, Broome St - New York
About The Position
As a Store Manager, you will be an ambassador for the brand and a senior member of the retail team. Reporting directly to the Head of U.S. Retail, your position will be ensuring the delivery of agreed sales strategy, retail profitability and KPI goals, and brand vision objectives within our retail stores. You will be responsible for the performance of the store and ongoing staff development. We are looking for another strong team player to join us on our journey in establishing Orlebar Brown as the luxury choice lifestyle brand for holiday clothes to wear every day. This role has the potential to evolve quickly as we open more stores in the US.
Requirements
- Proven experience building, coaching and developing a team.
- Excellent communication skills, both verbal and written. Internal & external customer service are vital to your success in this role.
- Experience in high-end retail. Familiarity with the menswear market and luxury goods.
- The ability to create and drive sales/footfall during quieter periods.
- Experience in building client bases and client books.
- Computer skills, the ability to report across excel, word, comfortable with register and back office systems.
- Natural planning skills.
- A real attention to detail.
- Enthusiastic and enjoy your work.
- A practical multi-tasker, who can focus on the detail whilst never losing sight of the bigger picture.
- Minimum 3 years of related experience.
- Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 15 lbs-25 lbs.
- Ability to stand for extended periods of time.
Responsibilities
- Hire, train & retain a sales team and assistant manager in partnership with the management team.
- Drive sales through a brand led and focused KPI culture.
- Partner with the management team to build and maintain a highly effective sales team.
- Monitor team performance, providing feedback to Head of Retail and HQ team on a weekly basis.
- Build a client base and ensuring high sign up rate. Ensure relationships with customers are developed at all points of sale e.g. keeping them informed of new product, collections and launches.
- Operational competency, including store banking, cycle counts, scheduling, processing of shipments.
- Ensure all aspects loss prevention are considered and observed across the teams. Maintain security of shop premises, stock and all shop monies.
- Execute VM according to company guidelines, implement window sets.
- Communicate product needs and report on performance. Monitoring, maintaining and recording stock levels in the shop to ensure adequate stock levels in order to drive sales.
- Ensuring the team and store is looking its best at all times.
Benefits
- Private medical insurance and ability to add family members
- dental cover
- vision cover
- paid vacation
- sick time
- 401K (after 1-year employment)
- life insurance (for full-time employment)
- company commission plan
- discounts across multiple retailers
- Orlebar Brown product discounts
- employee-only sales
- Regular social events with your team
- Service award incentives
- 1 week Holiday Better time off across the year to practice what we preach (paid leave for contracted weekly hours and separate from the 15 days paid time off)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
