Store Manager - Store 450
About The Position
Guitar Center’s Store Manager manages all aspects of the retail business and provides leadership and vision to help the team achieve desired results. The role oversees delivery of products, services, and functions while fostering a culture of integrity, inclusion, musical passion, and respect. The position is eligible to participate in the Guitar Center Company bonus program based on Company performance; the posting does not guarantee specific compensation. The successful manager understands business drivers, company strategies, competition, and financial data; solves problems effectively; and delivers an excellent customer experience. They organize and prioritize work in a fast-paced environment, follow protocols to protect people and assets, and lead, mentor, and develop direct reports through effective feedback. The Store Manager is responsible for revenue and EBITDA targets and P&L management, staffing and hiring, employee development, scheduling, customer satisfaction, and maintaining store merchandising and presentation standards. The role also supports an inclusive environment and may involve domestic travel of up to 5% for meetings and training.
Requirements
- At least 4 years of experience operating or managing in similar environments.
- At least 2 years of supervisory or management experience leading teams.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work weekends, holidays, and evenings.
- Ability to lift up to 30 lbs.
- Ability to travel domestically up to 5% to attend meetings and training.
Nice To Haves
- Bachelor’s degree.
- Understanding of retail systems and processes.
Responsibilities
- Achieve revenue and EBITDA targets while managing the P&L.
- Recruit, interview, and hire managers and associates.
- Train, mentor, and develop staff.
- Use the internal recruitment system, attend hiring events, and build a pipeline for associate-level roles.
- Ensure proper staffing and coverage through scheduling based on forecasted sales.
- Build strategies to maintain positive customer satisfaction scores.
- Maintain company and store merchandising standards and ensure the store is organized, clean, and welcoming.
- Maintain and foster an inclusive environment.
- Perform additional duties as assigned.
Benefits
- Eligibility to participate in the Guitar Center Company bonus program based on Company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
