Store Manager 1645

Hibbett•Rio Rancho, NM

3d•Onsite

About The Position

The Store Manager oversees the store’s sales efforts and overall operations to promote efficiency and profitability. The role enforces organizational policies, goals, and standards; drives sales goals and business growth; and represents the company professionally to employees, customers, and the community. The Store Manager is knowledgeable about the store’s product areas and is committed to outstanding customer service and merchandise promotion. The position directs store sales, manages company assets, inventory, payroll, scheduling, and security, and works with the District Sales Manager and Store Support Center on policies, goals, procedures, and business initiatives. The Store Manager recruits, hires, trains, mentors, evaluates, and supervises employees, while ensuring departments meet their responsibilities and standards. The role also supports marketing plans, monitors customer and competitive trends, and protects company assets and financial information through effective internal controls.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Responsibilities

Drive store sales and meet sales goals, with a focus on company growth.
Manage and control the company’s assets at the store.
Direct and oversee the store’s sales efforts.
Train and mentor store associates in sales strategies and skills.
Stay informed about store sales statistics, inventory, and expenses that contribute to profit.
Collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure departmental responsibilities and standards are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and stay aware of customer trends.
Monitor competitors, new ideas, and community events for potential opportunities.
Provide outstanding customer service, including assisting customers as they enter and during peak periods.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks.
Provide overall direction, coordination, and evaluation of subordinate supervisors and non-management employees.
Interview, hire, train, assign, and direct employee work; appraise performance; reward and discipline employees; address complaints; and resolve problems.