Store Manager 1645

Hibbett•Rio Rancho, NM

4d•$17 - $20•Onsite

About The Position

The Store Manager oversees the store’s sales efforts and overall operations to ensure efficiency and profitability. The role enforces organizational policies, goals, and standards; drives sales goals and business growth; and represents the company through professional conduct and appearance. The Store Manager is expected to know the store’s products and departments and to provide outstanding customer service while promoting merchandise. The Store Manager manages store assets, sales initiatives, inventory, expenses, payroll, scheduling, security, and marketing execution. The role works with the District Sales Manager and Store Support Center, leads and develops store employees, and ensures each department meets its responsibilities and standards. The position also carries out personnel decisions and supervisory duties in accordance with company policies and applicable laws.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets at the designated store.
Direct and oversee the store’s sales efforts; train and mentor associates in sales strategies and skills.
Stay informed about sales statistics, inventory, expenses, and other factors affecting profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards in each department are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel; manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and stay aware of customer trends.
Monitor competitors, new ideas, and community events for potential opportunities.
Provide outstanding customer service, including assisting customers as they enter and serving multiple customers during peak periods.
Protect company assets and financial information by ensuring effective internal controls and informing appropriate management or officials of potential fraud risks.
Manage subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training; direct, coordinate, and evaluate the unit.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.