STORE MANAGER - HAW RIVER, NC STORE #30891

Dollar General•Haw River, NC

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees recruitment, training, performance management, store operations, inventory, merchandising, customer service, safety, security, cash controls, and required documentation. The manager must open the store at least twice per week and close it at least twice per week, and regularly drive their own vehicle to meetings, other Dollar General stores, and make deposits. The position involves frequent walking or standing, bending, stooping, and kneeling, as well as handling merchandise and store equipment. It may involve lifting up to 40 pounds and occasionally up to 55 pounds; working in a fast-paced, moderately noisy environment; exposure to outdoor weather, hazardous cleaning solutions, and freezer cold; and occasional ladder climbing up to six feet.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.
  • Ability to meet the described physical and working-condition demands, including frequent standing or walking, bending, stooping, kneeling, handling merchandise and equipment, and lifting merchandise.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in compliance with labor laws and Company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Make recommendations about employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that encourage safety, security, and policy compliance.
  • Ensure the store is adequately staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
  • Evaluate operating statements to identify trends in sales, profitability, and turn, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to Company work processes.
  • Ensure merchandise is presented according to established practices, including appropriate use of fixtures, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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