STORE MANAGER - SYRACUSE, NY STORE #30695

Dollar General • City of Syracuse, NY

2d • $65,520 - $68,800 • Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with Company policies and procedures. The manager oversees employee hiring, training, performance, and compliance; monitors sales, profitability, inventory, expenses, and shrink; and maintains customer service, store presentation, security, and safety standards. The position also requires regular driving in the employee’s own vehicle to meetings, other Dollar General stores, and to make deposits.

Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling merchandise and store equipment; lifting up to 40 pounds frequently and occasionally up to 55 pounds; occasional exposure to weather, cleaning solutions, and freezer cold; and occasional ladder use up to six feet. The environment is fast-paced with moderate noise.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash-handling procedures, cashier accountability, and deposit control.
• Ability to perform cash-register functions and generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
• Good organizational skills and attention to detail.
• Ability to solve problems and handle a variety of situations.
• Valid driver’s license.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of management experience in a retail environment preferred.

Responsibilities

• Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, ensuring adequate staffing.
• Train employees, conduct performance evaluations, identify performance gaps, counsel employees, and take corrective action up to and including termination.
• Make recommendations regarding employee pay rates and advancement.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
• Ensure the store is adequately staffed and opened and closed effectively each day; personally open at least twice and close at least twice per week.
• Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
• Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on replenishment and cycle counts.
• Oversee efficient merchandise staging, stocking, and storage according to Company processes.
• Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide leadership for superior customer service.
• Maintain a clean, organized store and a safe and secure working and shopping environment.
• Ensure the store has the tools needed to perform required tasks.
• Follow Company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Potential short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED