Store Manager - New Haven, In Store #824

Dollar General•New Haven, CT

4d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees recruiting, selection, retention, training, employee performance, and compliance with company policies and labor laws. The Store Manager also manages store operations, inventory, merchandise presentation, cash controls, customer service, safety, and documentation. The role requires frequent walking or standing, bending, stooping, and kneeling. It involves handling merchandise and equipment and lifting up to 40 pounds, with occasional lifting up to 55 pounds. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Occasional climbing on a step ladder up to six feet is required. Regular use of a personal vehicle is required for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret documents, including diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events focused on safety, security, and policies.
Ensure the store is properly staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including appropriate fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and to make deposits.