Store Manager - Store 301

Brakes Plus•Plano, TX

About The Position

The Store Manager sets high standards of excellence and models the company’s core values while supporting service department operations. The role builds a motivated team and works closely with the Service Team to improve performance through an active, hands-on presence, team development, and execution of store processes, while delivering an industry-leading customer experience. The Store Manager works directly with customers on sales, service, customer opportunities, and adjustments. The position supervises technicians and service advisors, plans and schedules their work, coaches service department teammates, evaluates performance and productivity, manages parts inventory and purchases, and oversees store safety, equipment layout, inspections, and compliance with company safety procedures. Compensation is $60,000 plus 12% of operating profit. The posting also mentions competitive pay, no Sundays, and advancement opportunities.

Requirements

Outstanding leadership and store management skills.
Ability to work in a fast-paced work environment.
Minimum of 2 years’ experience preferred in a Service Advisor/Writer role, preferably at Brakes Plus.
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
Excellent verbal and written communication skills.
Ability to develop professional relationships with customers and team members.
Proven track record of exceeding business objectives.
Ability to work efficiently both individually and as part of a team.
Solid knowledge of basic OSHA laws.

Responsibilities

Work directly with customers on sales, service, customer opportunities, and adjustments.
Create a highly motivated team environment.
Supervise technicians and service advisors; plan and schedule duties, assign work, and follow up on assignments.
Coach service department teammates on operational issues.
Evaluate the performance and productivity of service department personnel.
Manage parts inventory and outside purchases, and update and restock in-house parts as needed.
Ensure store safety, including the use and maintenance of safety equipment.
Ensure proper equipment and hardware layout and positioning within the service department.
Supervise the shop area, equipment, and teammates for compliance with company safety procedures.
Ensure that proper inspections are conducted.