General Manager(01590)- 301 S Commercial

Domino's Franchise • Harrisonville, MO

4h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided.

The work may involve delivery duties and exposure to varying weather, store temperatures from 36 degrees in the cooler to 90 degrees or higher in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. Delivery duties may include carrying products to customers, delivering flyers and door hangers, and navigating stairs.

Requirements

• Ability to exercise judgment, perform basic math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make rapid and accurate movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery locations while carrying products.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described for the role.

Responsibilities

• Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
• Manage staffing and paperwork.
• Manage food and costs, work to a schedule, and support store profitability.
• Maintain store image, cleanliness, and adherence to standards.
• Provide great customer service and ensure attendance and punctuality.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed