Store Manager - Store 301

Brakes Plus•Plano, TX

About The Position

The Store Manager is responsible for setting high standards of excellence and embodying the company’s core values while supporting store service department operations. The role focuses on building a motivated team, improving team performance through an active presence in the store, developing team members, executing store processes, and providing an industry-leading customer experience. The Store Manager works directly with customers and oversees service department staff, scheduling, work assignments, operational coaching, performance, productivity, parts inventory, safety, equipment layout, and inspections. Compensation is $60,000 plus 12% of operating profit. The position offers competitive pay and advancement opportunities, and the store is closed on Sundays.

Requirements

  • Outstanding leadership and store management skills.
  • Ability to work in a fast-paced work environment.
  • Minimum of 2 years’ experience preferred in a Service Advisor/Writer role, preferably at Brakes Plus.
  • Highly organized and detail-oriented, with the ability to mentor others in a way that ensures efficiency.
  • Excellent verbal and written communication skills.
  • Ability to develop professional relationships with customers and team members.
  • Proven track record of exceeding business objectives.
  • Ability to work efficiently both individually and as part of a team.
  • Solid knowledge of basic OSHA laws.

Nice To Haves

  • Service Advisor/Writer experience, preferably at Brakes Plus.

Responsibilities

  • Work directly with customers on sales, service, customer opportunities, adjustments, and related matters.
  • Create a highly motivated team environment.
  • Supervise technicians and service advisors; plan and schedule duties, assign work, and follow up on completion of assignments.
  • Coach service department teammates on operational issues.
  • Evaluate the performance and productivity of service department personnel.
  • Manage parts inventory and outside purchases, and update and restock in-house parts as needed.
  • Ensure store safety, including the use and maintenance of safety equipment.
  • Ensure appropriate equipment and hardware layout and positioning within the service department.
  • Supervise the shop area, equipment, and teammates for compliance with company safety procedures.
  • Ensure that proper inspections are conducted.

Benefits

  • A selection of benefits intended to support the health, wealth, and well-being of employees and their families.
  • Competitive pay.
  • Advancement opportunities.
  • No Sundays.
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