Store Manager - Dgpp - Lavergne, Tn Store #12170

Dollar General•La Vergne, TN

10h

About The Position

The Store Manager manages all employees and processes in a high-sales-volume retail store offering food and general merchandise. The role is responsible for ensuring store functions—including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service—are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy and frozen foods. The manager oversees store performance, operations, staffing, compliance, safety, sanitation, and customer service. The role also represents the store in interactions with governmental regulatory agencies and regularly drives a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certification requirements and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations involving store operations and business relationships.
Valid driver’s license.
High school diploma or equivalent.

Nice To Haves

Post-secondary business school training preferred.
Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Manage all employees and total store processes.
Review operating statements to identify business trends, including sales, profitability, expense-control opportunities, and potential shrink improvements; maintain positive trends and ensure compliance with company procedures and policies.
Review advertisement and planner ordering plans, and review perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets; validate Find–Fill processes and the seven-day workflow; and facilitate efficient staging, stocking, and storage of merchandise.
Ensure merchandise presentation follows established practices and plans, fixtures are used properly, and products have appropriate pricing and signage.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified and high-performing employees; develop and maintain work schedules; and ensure employees and authorized key carriers are trained in store operations and supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination; recommend pay rates and advancement; and address employee leave requests.
Ensure compliance with federal and state labor laws and company policies, and ensure staff obtain required local and state food-handling certifications.
Ensure appropriate staffing and timely opening and closing in accordance with posted store hours.
Ensure the store regularly meets safety, food-handling, and sanitation standards; plan and lead staff meetings and events that promote safety, security, and policies.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Provide customer-service leadership, ensure customer needs and requests are addressed efficiently and on time, and maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional and recommend additional or alternative equipment when needed.
Confirm paperwork and documentation are completed according to guidelines and deadlines.