STORE MANAGER in MORRISVILLE PA

Dollar General•Morrisville, PA

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and operational support. The role oversees employee recruitment, training, performance, and compliance, while ensuring the store is properly staffed, opened, and closed. The manager also monitors sales, profitability, inventory, expenses, shrink, cash controls, safety, customer service, and store presentation, and ensures that documentation and operational procedures are completed according to company guidelines.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to align motives, values, and beliefs with Dollar General values; support ownership by developing others; act as a liaison between corporate and store employees; foster cooperation; communicate tactfully and directly; respond sensitively to customer needs; apply basic retail principles; develop staff continuously; recruit, hire, and train qualified applicants; and ensure compliance with labor laws and company policies.
Regularly drive and provide personal transportation for bank deposits and occasional travel to meetings or other stores.
Frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment.
Frequently lift up to 40 pounds and occasionally lift up to 55 pounds; occasionally climb using a ladder.

Nice To Haves

High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Some store locations may give preference to bilingual Spanish speakers.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide counseling, and address issues up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and company policies.
Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
Manage ordering, review ordering plans and seasonal direction, address inventory-management issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.