STORE MANAGER - ALLOUEZ, MI STORE #23592

Dollar General•Allouez Township, MI

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, operates according to company policies and procedures, maintains accurate inventory and financial controls, and provides strong customer service leadership. The Store Manager oversees employee recruitment, selection, retention, training, performance evaluation, and development, and communicates expectations for performance, conduct, and safety. The manager evaluates store operating statements and business trends, controls expenses and shrink, manages ordering and inventory, and ensures merchandise is properly staged, stocked, presented, and priced. The role also maintains a clean, organized, safe, and secure store, completes required paperwork, and ensures employees comply with company procedures. The position requires frequent walking or standing, bending, stooping, and kneeling; occasional lifting up to 55 pounds; and regular driving of a personal vehicle for meetings, visits to other stores, and deposits. The work environment is fast-paced with moderate noise, occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold, and occasional climbing on a step ladder up to six feet.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed effectively each day; personally open at least twice and close at least twice per week.
Review operating statements and identify business trends, including sales, profitability, and turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; and follow up on BSR and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer-service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to attend meetings, visit other Dollar General stores, and make deposits.