Laline - Store Manager - Fairview Mall

Fox Group Canada Inc.•Toronto, ON

2d•CA$48,000 - CA$52,000•Onsite

About The Position

Fox Group, a leading and fast-growing retailer operating multiple well-known retail banners in Israel, Europe, and Canada, is seeking a charismatic Store Manager for its Laline brand at Fairview Mall. Laline, founded in 1999, focuses on body cosmetics and soul care, offering high-quality, nature-infused products designed to empower women and promote wellbeing. The company is committed to growth and expansion in Canada, offering significant career development opportunities. The Store Manager will be responsible for driving the growth and awareness of Laline in their store and market, leading by example, and creating an engaging and inclusive environment. This role involves managing all aspects of sales, people, and processes to exceed customer expectations and achieve targets.

Requirements

Experience in retail store leadership
Understanding of local market and requirements relevant to new store openings
Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
Exceptional leadership capabilities with a history of attracting, developing, motivating, and retaining talent
Demonstrated understanding of service excellence in a consumer environment
Excellent communication skills

Nice To Haves

Worked in beauty retail

Responsibilities

Driving revenue and exceeding targets by reviewing and monitoring daily, weekly, and monthly business and people results, and creating plans to achieve targets.
Developing a culture of performance, cost awareness, and accountability within the team, including business acumen to analyze results and implement improvement plans.
Managing store spend and seeking opportunities to minimize costs.
Mitigating risk within the store, identifying and resolving gaps or roadblocks to profitability, and protecting assets.
Ensuring the right people are in the right positions at the right time and in the right quantities.
Sourcing and selecting talent to build the necessary infrastructure for business growth.
Successfully integrating and onboarding new talent.
Building healthy relationships with people and establishing a positive and engaging work environment.
Continually developing the team for succession within the organization.
Setting expectations and managing team performance to meet revenue and profitability goals.
Conducting regular assessments of people against performance review criteria and KPIs.
Leading by example to ensure the quality of the in-store customer experience through communication, training, and upholding service expectations, including product demonstrations.
Providing in-store feedback and coaching to staff and the Assistant Store Manager to build skills and confidence in customer service and product knowledge.
Identifying opportunities to build and maintain relationships within local communities to drive brand awareness.
Representing the brand professionally both inside and outside the company.
Driving the culture and values of the organization in all aspects of the business.
Supporting and executing visual merchandising guidelines throughout the store.
Building brand loyalty through the membership program and driving future business.
Identifying opportunities for marketing initiatives to drive new and repeat clients and community engagement at the store level.
Ensuring operational, brand, and product standards are met daily and that teams are clear on expectations and roles.
Identifying and escalating opportunities, gaps, risks, and roadblocks with urgency, and partnering with cross-functional teams to resolve them.
Ensuring standard operational policies and procedures are followed, including health & safety, store maintenance, cleaning & replenishment, inventory management, and cash systems.
Building optimal schedules for the store and team to meet customer expectations and sales targets efficiently and effectively.