Store Manager In Nashville Tn

Dollar General•Nashville, TN

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee development, inventory and merchandise presentation, customer service, cash and facility controls, safety, and compliance with company policies and procedures. The manager ensures the store is appropriately staffed and opened and closed each day, and personally opens and closes the store at least twice per week.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Ability to drive/provide own transportation for bank deposits and occasional business travel.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, evaluate, and retain qualified employees in compliance with labor laws and company policies; address performance gaps through appropriate solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement, communicate performance, conduct, and safety expectations, and coordinate meetings and events.
Ensure the store is properly staffed and opened and closed each day; personally open it at least twice weekly and close it at least twice weekly.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, replenishment, seasonal planning, inventory, and cycle counts to meet or exceed in-stock targets.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
Maintain accurate inventory and control damages, markdowns, scanning, paperwork, and facility processes.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead superior customer service and maintain a clean, organized, safe, and secure store environment.
Ensure the store has the tools needed to perform required tasks.
Follow and enforce company policies and procedures, including those in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Complete paperwork and documentation accurately and by established deadlines.
Make bank deposits using personal transportation; occasionally travel to management meetings and other Dollar General stores.