STORE MANAGER - LEBANON, IN STORE #12511

Dollar General•Lebanon, IN
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance, and employee expectations; maintains store staffing and daily opening and closing; and reviews business performance, inventory, merchandising, cash controls, and operating procedures. The manager provides customer-service leadership and ensures the store is clean, organized, safe, secure, properly equipped, and compliant with company policies and documentation requirements.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory-management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and address issues up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and turn, as well as opportunities to control expenses, potential shrink, and errors.
  • Manage ordering to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper fixture use, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and facilitate a safe and secure work and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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