1441- Store Manager

Five Below•Pismo Beach, CA

About The Position

The Store Manager leads the store team and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role leads from the sales floor, builds a high-performing team through coaching and feedback, maintains operational execution, manages labor to match business needs and budget, and fosters a positive, energetic, accountable store culture. The manager adapts to changing priorities and takes ownership of outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The position involves planning and coaching activities, including development check-ins, coaching conversations, labor and volume planning, and using Five Below resources and programs. It is an hourly position with a stated pay range of $24.23–$30.58.

Requirements

  • High school graduate or equivalent.
  • At least 18 years old.
  • At least 3 years of management experience preferred.
  • 5–10+ years of leadership experience leading teams and delivering results, as stated in the role qualifications.
  • Experience managing a store or large department; retail experience preferred but not required.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Excellent verbal and written communication skills.
  • Ability to multitask, think creatively, and maintain composure under pressure.
  • Ability to lift, push, or pull up to 25 pounds and place or move merchandise to heights of 5–10 feet.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Ability to frequently move across the sales floor and to and from the stockroom, and to occasionally ascend and descend ladders.
  • Ability to frequently kneel, bend, twist, and stoop.
  • Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
  • Ability to perform all essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

  • Promotion from assistant manager or co-manager roles is a significant plus.
  • Retail experience is preferred but not required.
  • Experience in fast-paced, high-volume, or high-complexity store environments.

Responsibilities

  • Lead the store from the sales floor and set the pace for store activity.
  • Coach, develop, give feedback to, and recognize associates.
  • Maintain store operations, including freight flow, presentation, clear priorities, and compliance.
  • Manage labor and flex staffing to meet business needs and remain on budget.
  • Drive sales by modeling selling behaviors, guiding associates, and supporting customer satisfaction.
  • Build and maintain a positive, fun, high-performing team culture.
  • Adapt to changing conditions and take ownership of results.
  • Plan and conduct development check-ins, coaching conversations, and labor and volume planning.
  • Operate computers, printers, cash registers, ladders, pallet jacks, and handheld devices as needed.
  • Direct associates and assist customers across the sales floor; retrieve and put away merchandise in the stockroom.
  • Communicate information accurately with customers, managers, and coworkers, including merchandise layouts, schedules, and operating procedures.

Benefits

  • Competitive pay with bonus opportunities tied to store success.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Employee discount.
  • Career growth and promotion-from-within opportunities.
  • Recognition of wins and contributions.
  • Supportive culture that values work-life balance.
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