Store Manager | Muse Paintbar | Woodbridge

MUSE PAINTBAR•Woodbridge, VA

9d•$23 - $26•Onsite

About The Position

Muse Paintbar is a guided painting experience with 26 studios across the East Coast. We offer a unique blend of art, entertainment, and social interaction, where customers can enjoy a night out while creating their own masterpiece. We are not a gallery or a classroom, but a fun, engaging environment that happens to involve a paintbrush. We are looking for a Store Manager who is a strong leader, adept at managing teams, resolving issues, and creating a welcoming atmosphere for both customers and staff. The ideal candidate is comfortable with acrylic painting, enjoys dynamic environments, and thrives in a role where no two nights are the same.

Requirements

2+ years of full-time management experience.
Bachelor's degree in art, business, marketing, finance, or a related field, or equivalent management experience.
Experience in the arts and comfort painting with acrylics.
Experience in a customer-facing environment (e.g., bar, restaurant).
Strong written and verbal communication skills.
Sales, service, and leadership instincts.
Comfortable using Google Workspace, Slack, and studio tech.
Full-time flexible availability on-site, including regular weekends and evenings.
Reliable transportation and willingness to travel up to 20% monthly.
Must be 21 or older.
TIPS and ServSafe Manager certification (training and payment provided if not certified).
Ability to stand for long stretches.
Ability to step onto and off of elevated surfaces frequently.
Ability to perform frequent bending, reaching, moving, and lifting up to 50 pounds.
Ability to move through the studio quickly and safely, including tight spaces and raised surfaces.
Comfortable in a fast-paced environment with music and large groups.
Ability to work extended periods sitting and working on a computer.
Reliable internet, phone, and laptop for remote work when needed.
A quiet, well-lit space for remote work when needed.

Nice To Haves

Group art instruction experience.

Responsibilities

Run the studio, overseeing daily operations, team management, customer experience, and sales.
Teach painting sessions with clear, step-by-step instructions.
Prep and run private events and parties, from setup to breakdown.
Oversee kitchen operations, ensuring food safety and quality standards.
Drive sales through effective guest interaction and team guidance.
Maintain studio cleanliness, organization, and marketing display standards.
Review applications, conduct interviews and paint auditions, and train new hires.
Provide ongoing feedback and coaching to team members.
Conduct regular check-ins with team members to discuss performance and development.
Track team performance and conduct reviews in partnership with the Regional Manager and HR.
Build and maintain monthly staff schedules, ensuring consistent coverage.
Review and approve time-off requests and escalate staffing needs.
Review and verify timecards daily, and submit them weekly.
Conduct regular check-ins with the Regional Manager on sales, staffing, operations, and inventory.
Submit accurate inventory counts and orders, and process weekly deliveries.
Handle in-studio customer complaints professionally and escalate complex issues.
Enforce alcohol service, safety, and cash handling procedures.
Submit maintenance and facility tickets as needed.
Collaborate with the Regional Manager on feedback for development and advancement.