Store Manager | Muse Paintbar | Tribeca/NY City

MUSE PAINTBAR•New York, NY

9d•$25 - $30•Onsite

About The Position

Muse Paintbar is a guided painting experience with 26 studios across the East Coast. We offer a unique blend of art, entertainment, and social interaction, providing a fun and accessible way for people to unleash their creativity. We are not a gallery or a classroom, but rather a vibrant social setting where guests can enjoy a night out while creating a piece of art they are proud of.

Requirements

2+ years of full-time management experience.
Bachelor's degree in art, business, marketing, finance, or a related field, or equivalent management experience.
Experience in the arts and comfort painting with acrylics.
Experience in a customer-facing environment (e.g., bar, restaurant).
Strong written and verbal communication skills.
Sales, service, and leadership instincts.
Comfortable using Google Workspace, Slack, and studio technology.
Full-time flexible availability, including days, evenings, and weekends (nights and weekends are the bulk of the business).
Reliable transportation and willingness to travel up to 20% monthly.
Must be 21 or older.
TIPS and ServSafe Manager certification (training and payment provided if not certified).
Standing for long stretches.
Stepping onto and off of elevated surfaces frequently.
Frequent bending, reaching, moving, and lifting up to 50 pounds.
Ability to move through the studio quickly and safely, including tight spaces and raised surfaces.
Comfortable in a fast-paced environment with music and large groups.
Extended periods sitting and working on a computer.
Reliable internet, phone, and laptop for remote work when needed.
A quiet, well-lit space for remote work.

Nice To Haves

Group art instruction experience.

Responsibilities

Oversee daily operations of the studio, including opening and closing procedures.
Lead and assist painting sessions, providing clear, step-by-step instructions for beginners.
Prepare and manage private events and parties, from setup to breakdown.
Supervise kitchen operations, ensuring food safety and quality standards are met.
Drive sales through effective guest engagement and team performance.
Maintain studio cleanliness, organization, and marketing display standards.
Recruit, interview, and train new hires, including conducting paint auditions.
Provide ongoing feedback, coaching, and performance reviews to team members.
Develop and manage monthly staff schedules in partnership with the Regional Manager.
Approve time-off requests and manage staffing needs.
Review and verify daily timecards.
Conduct regular check-ins with the Regional Manager on sales, staffing, operations, and inventory.
Manage inventory counts, process orders, and receive weekly deliveries.
Handle customer complaints professionally and escalate complex issues.
Enforce alcohol service, safety, and cash handling procedures.
Submit maintenance and facility tickets as needed.
Collaborate with the Regional Manager on team development and advancement.