Brighton Store Manager

Boyne Resorts•Cottonwood Heights, UT

16h

About The Position

The Store Manager oversees the successful day-to-day operation of the Brighton Store, a mountain retail and convenience operation offering grab-and-go food, grocery essentials, beverages, and retail merchandise. The manager ensures the store is clean, organized, well-stocked, and ready to serve guests and employees in a fast-paced mountain environment. The role includes managing food and beverage operations, especially the handling, rotation, replenishment, freshness, and availability of perishable products. The Store Manager maintains appropriate inventory levels, upholds food safety and sanitation standards, and manages ordering, receiving, storage, waste, and related records. The Store Manager leads and develops employees by setting expectations, delegating responsibilities, coaching, and fostering a collaborative, respectful, and accountable team. The role also monitors sales, labor, inventory, and waste; supports operational and financial goals; and maintains compliance with food safety, workplace safety, and employment requirements. The position involves hands-on operational work alongside administrative and leadership responsibilities in a dynamic mountain resort environment with fluctuating guest volumes and seasonal demands.

Requirements

Previous experience in retail management, grocery operations, food and beverage, convenience store management, or a comparable customer-facing operation.
Knowledge of perishable food management, including product rotation, freshness, storage, replenishment, and waste control.
Experience managing inventory across multiple product categories, preferably including food, beverages, and retail merchandise.
Ability to lead a team, delegate responsibilities, establish priorities, and maintain accountability.
Strong organizational skills and ability to anticipate operational needs before they affect product availability or guest service.
Strong communication and interpersonal skills, including the ability to build trust, resolve conflict, and foster a positive team culture.
Basic financial and operational acumen, including understanding sales, labor costs, inventory controls, and product waste.
Current food handler certification or ability to obtain required certifications within the established timeframe.
Ability to work in a dynamic mountain resort environment with fluctuating guest volumes and seasonal business demands.
Ability to stand and walk for extended periods and regularly lift, carry, move, and stock merchandise and supplies in accordance with the physical requirements of the position.
Availability to work a flexible schedule, including weekends, holidays, and peak winter operating periods.
Ability to balance hands-on operational work with administrative responsibilities and team leadership.

Responsibilities

Oversee daily store operations and keep the store clean, organized, stocked, and ready to serve guests.
Maintain the availability and presentation of grab-and-go food, grocery essentials, beverages, and retail merchandise.
Establish and maintain routines for opening, closing, replenishment, cleaning, and general store readiness.
Monitor guest needs and purchasing patterns to align offerings with demand, seasonal trends, and mountain operations.
Provide a welcoming and efficient guest experience and resolve concerns promptly and professionally.
Identify opportunities to improve workflows, product availability, store presentation, and operational efficiency.
Manage food and beverage offerings, with particular attention to perishable product freshness, quality, and availability.
Maintain stock levels and proactively replenish food during operating hours.
Manage product rotation, expiration dates, storage conditions, temperature monitoring, and waste reduction in accordance with food safety requirements.
Ensure food handling, sanitation, storage, and preparation meet applicable health regulations and Brighton Resort standards.
Monitor product demand and sales trends to anticipate replenishment needs and minimize stockouts, spoilage, and waste.
Coordinate ordering and receiving so products arrive on time, are stored correctly, and are available when needed.
Maintain accurate inventory, food safety, waste, and other operational records.
Manage inventory across food, beverage, grocery, and retail merchandise categories.
Establish inventory controls, conduct regular counts, investigate discrepancies, and maintain accurate records.
Forecast product needs based on sales patterns, anticipated traffic, seasonality, and operational requirements.
Coordinate purchasing and replenishment to maintain appropriate inventory levels without excessive overstock.
Keep merchandise and food displays organized, appealing, properly priced, and replenished.
Manage receiving, stocking, backstock organization, and product storage.
Monitor shrink, spoilage, and product loss and identify ways to improve inventory accuracy and profitability.
Lead, supervise, and develop store employees while fostering a positive, respectful, team-oriented environment.
Communicate priorities, assign responsibilities, and delegate work effectively.
Set performance expectations, coach employees, and hold them accountable for results.
Organize daily assignments and adjust staffing and responsibilities in response to guest traffic and operational demands.
Recognize employee contributions, address performance concerns constructively, and support employee development.
Assist with hiring, onboarding, training, scheduling, and performance management as needed.
Lead by example, remain hands-on during busy periods, and empower employees to own their responsibilities.
Monitor sales, labor, inventory, and product waste to support operational and financial goals.
Manage labor and scheduling to align staffing with business demands.
Review operational results and identify opportunities to improve efficiency, control costs, and increase sales.
Maintain a clean, safe, and organized environment for employees and guests.
Ensure compliance with food safety, sanitation, workplace safety, and employment requirements.
Promote safety, accountability, and respect across store operations.