Store Manager - Sam Edelman

Sam Edelman•NEW YORK, NY

1d•Onsite

About The Position

Sam Edelman is seeking a Store Manager to lead a creative, forward-thinking retail team and deliver a world-class customer experience. The role is suited to a confident, proactive, trend-savvy sales leader with experience in luxury or contemporary fashion retail who enjoys working on the sales floor with associates and clients. The Store Manager partners with local businesses and community organizations, drives store performance, develops associates, and ensures the store reflects Sam Edelman’s customer experience and visual merchandising standards. The manager promotes a professional, safe, respectful workplace and completes additional projects and assignments as directed by management. The position requires a flexible schedule, including holidays, nights, weekends, and extended hours, and involves physical activity on the sales floor, including lifting and frequent movement. Compensation may include guaranteed hourly earnings and uncapped commission opportunities, with eligibility for monthly incentive bonuses when store sales and performance goals are met. Full-time associates are offered PTO, medical benefits, and a 401(k).

Requirements

Some college required.
1–5 years of retail store management experience.
Ability to build constructive and effective relationships within the store.
Ability to set objectives and goals and organize work to meet and exceed goals.
Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
Ability to train, coach, and develop associates.
Ability to exercise independent judgment and discretion, partnering with the District/Territory Sales Manager as needed.
Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
Strong working knowledge of general retail practices and procedures.
Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
Basic computer skills.
Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Previous experience working with a luxury or contemporary fashion brand.
Confident, proactive, and trend-savvy approach to retail sales leadership.

Responsibilities

Build internal partnerships and informal networks with mall marketing and media, social influencers, neighboring businesses and retailers, and charitable organizations to stay engaged with consumer insights and trends.
Elevate the shopping experience for Sam Edelman clients by applying the “The Sam Style” model and using daily coaching tools to promote a welcoming, world-class customer experience.
Support product rotation and store presentation in accordance with visual merchandising standards, encouraging renewed shopping behaviors.
Lead by example and encourage associate engagement with company initiatives, contests, and strategies to achieve performance goals.
Prioritize the sales floor and customer service, reinforcing that the customer comes first.
Use daily check-ins and check-outs with associates to support accountability and measure performance; coach associates to address behavioral and performance deficiencies.
Educate and coach associates on company loss prevention programs and processes, including shrink goals.
Recruit, interview, and hire high-performing team members; build a talent pipeline for succession in key roles and identify opportunities for internal promotion.
Review reports to evaluate store performance and recommend action plans to address variances from company standards and expectations.
Develop and recommend strategic action plans, in partnership with leadership, to solve complex problems affecting associates or the business.
Foster a professional and safe work environment where associates are valued, respected, and recognized.
Complete other projects and assignments as directed by management.

Benefits

Career advancement opportunities.
Uncapped commission opportunity, in addition to guaranteed hourly earnings; final compensation can vary based on earnings and commission in a given pay period.
Monthly incentive bonus opportunity for eligible associates when store sales and performance goals are met.
50% discount on Sam Edelman shoes and 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, and Allen Edmonds.
Contest rewards and prizes.
Dayforce Wallet access to earned pay without fees.
Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources, available online and by phone.
PTO for full-time associates.
Medical benefits for full-time associates.
401(k) for full-time associates.