STORE MANAGER - CONOVER, NC STORE #3462

Dollar General•Conover, NC

19d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing all store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, merchandise and inventory are managed effectively, customer service standards are met, and the store operates safely and securely. The manager opens the store at least twice per week and closes it at least twice per week, while maintaining compliance with company policies, procedures, and documentation requirements.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, and properly staff the store with qualified employees in accordance with applicable labor laws and company policies.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
Place and review orders to meet or exceed in-stock targets; review seasonal direction and inventory management weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.