STORE MANAGER - GRAHAM, NC STORE #17591

Dollar General•Graham, NC

19d

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees employee recruitment, training, performance, and compliance; store operations and inventory; financial controls; customer service; and the safety and organization of the store. The role also includes completing required paperwork and documentation, opening the store at least twice per week, closing it at least twice per week, and regularly driving a personal vehicle for meetings, visits to other Dollar General stores, and deposits. The work takes place in a fast-paced environment with moderate noise. It involves frequent walking or standing, bending, stooping, and kneeling; handling store tools and merchandise equipment; lifting up to 40 pounds, occasionally up to 55 pounds; occasional step-ladder climbing up to six feet; and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Frequent walking or standing and bending, stooping, and kneeling; ability to handle merchandise and equipment, lift up to 40 pounds and occasionally up to 55 pounds, and occasionally climb a step ladder up to six feet.
Regularly drive a personal vehicle for work-related duties.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
Ensure the store is staffed and opened and closed effectively; personally open at least twice and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer-service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly for meetings, trips to other Dollar General stores, and deposits.