Store Manager In Chattanooga Tn

Dollar General•Chattanooga, TN

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and operational support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company policies, procedures, and applicable labor laws. The manager oversees employee recruitment, selection, training, performance evaluation, development, and retention. They monitor business performance and inventory, maintain merchandise presentation and accurate stock levels, and safeguard the store’s financial integrity through cash, key, and security controls. The role also leads customer service, maintains a clean and safe store, ensures employees have necessary tools, and completes required documentation on time. The position involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. It also requires regular driving or providing personal transportation for bank deposits and occasional travel to meetings or other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Ability to regularly drive or provide own transportation for bank deposits and occasional work-related travel.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment.
Bilingual Spanish speakers may receive preference at certain store locations.

Responsibilities

Recruit, select, train, evaluate, counsel, and retain qualified employees in compliance with labor laws and company policies; make recommendations on pay and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is adequately staffed and opened and closed effectively each day; personally open and close the store at least twice per week each.
Review operating statements to identify business trends, expense controls, potential shrink, and errors.
Manage ordering and inventory, review replenishment and seasonal plans weekly, and follow up on basic stock replenishment and cycle counts.
Oversee the staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation, pricing, signage, and use of fixtures meet established practices.
Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facility operations.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead superior customer service and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools needed to perform required tasks.
Enforce company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.