Store Manager - Burnsville, Nc Store #1593

Dollar General•Burnsville, NC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance, as well as store operations, inventory, merchandise presentation, customer service, cash and security controls, and required documentation. The manager opens the store at least twice per week and closes it at least twice per week. The position also involves regular driving in the employee’s own vehicle to meetings, other Dollar General stores, and to make deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and address issues up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
Ensure the store is appropriately staffed and effectively opened and closed each day; open at least twice and close at least twice per week.
Evaluate operating statements to identify business trends, including sales, profitability, and turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to Company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.