Store Manager In Jacksonville Fl

Dollar General•Jacksonville, FL
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance; store opening and closing; sales and expense monitoring; inventory management; merchandising; cash and security controls; customer service; and store cleanliness and safety. The manager also ensures that employees follow company policies and that store paperwork and documentation are completed accurately and on time. The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It requires lifting up to 40 pounds frequently and up to 55 pounds occasionally, with occasional ladder climbing. The manager regularly drives or provides their own transportation for bank deposits and may travel to management meetings or other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to regularly drive or provide own transportation for bank deposits and occasional business travel.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and company policies.
  • Ensure appropriate staffing and effective daily opening and closing; personally open and close the store at least twice per week each.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company procedures and communications and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
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