STORE MANAGER - WHITEHOUSE, OH STORE #8975

Dollar General•Whitehouse, OH

18d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store operations and inventory; customer service; cash and security controls; and completion of required paperwork. The manager opens the store at least twice per week and closes it at least twice per week. The position involves a fast-paced retail environment with moderate noise, frequent walking or standing and bending, occasional lifting and climbing, exposure to outdoor weather, cleaning solutions, and freezer cold, and regular driving of the employee’s own vehicle for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Ability to meet the role’s physical and working-condition demands, including frequent walking or standing and bending, occasional lifting up to 55 pounds, occasional ladder climbing up to six feet, and regular driving of a personal vehicle.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events concerning safety, security, and company policies.
Ensure the store is properly staffed and opened and closed each day; personally open at least twice and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and in-stock targets; review the ordering plan, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation, fixture use, pricing, and signage follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.