Store Manager - Nashua, Ia Store #13633

Dollar General•Nashua, IA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The position oversees staffing, employee training and performance, store operations, inventory and merchandising, financial controls, customer service, safety, and compliance with Company policies and procedures. The manager ensures the store is properly staffed and opened and closed each day, personally opening at least twice and closing at least twice per week. The role also requires regular driving in the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits. The work involves frequent walking or standing, bending, stooping, and kneeling; some handling and lifting of merchandise and equipment; and occasional exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers. The environment is fast-paced with moderate noise.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Ability to meet the described physical demands, including frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional step-ladder climbing up to six feet.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day; open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; and follow up on BSR and cycle counts.
Facilitate merchandise staging, stocking, and storage in accordance with Company work processes.
Ensure merchandise presentation, fixtures, pricing, and signage comply with established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.