Store Manager - Woodbury, Tn Store #13977

Dollar General•Woodbury, TN
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with company policies, while ensuring the store is appropriately staffed and opened and closed each day. The manager opens the store at least twice weekly and closes it at least twice weekly. The position monitors operating results and inventory, controls expenses and shrink, ensures merchandise is properly ordered, stocked, priced, and presented, and maintains accurate inventory and financial controls. The Store Manager provides customer-service leadership, maintains a clean and safe store, ensures staff have the tools needed for their work, and completes required documentation on time. Work involves regular physical activity in a fast-paced retail setting, occasional exposure to outdoor weather, cleaning solutions, and freezer temperatures, and regular driving to meetings, other stores, and deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in compliance with labor laws and company policies, ensuring the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise is presented according to established practices, with proper fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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