Store Manager - Merrimack, Nh Store #19987

Dollar General•Merrimack, NH

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, merchandise and inventory are managed effectively, customer service standards are upheld, and store operations comply with company policies and procedures. The manager oversees employee recruitment, selection, training, performance evaluation, counseling, and retention. They also maintain store security and financial integrity, complete required documentation, and keep the store clean, organized, and safe. The position includes regularly opening and closing the store and driving a personal vehicle for meetings, visits to other Dollar General stores, and deposits. Work involves frequent walking or standing, bending, stooping, and kneeling; handling store merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional ladder use, weather exposure, hazardous cleaning solutions, and extreme cold in freezers. The environment is fast-paced with moderate noise.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is adequately staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.