STORE MANAGER - 21 and older only - VIRGINIA BEACH VA

Dollar General•Virginia Beach, VA
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role leads store operations, employee development, customer service, inventory and cash controls, and compliance with company policies and applicable labor laws. The manager helps maintain a properly staffed, clean, organized, safe, and secure store, and ensures merchandise is ordered, stocked, and presented according to company practices. The manager also evaluates operating statements, manages inventory and expenses, safeguards store financial integrity, and completes required paperwork and documentation. The position requires regularly opening and closing the store, including personally opening at least twice per week and closing at least twice per week. The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It also requires frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds, occasional ladder climbing, and regular driving or providing personal transportation for bank deposits, management meetings, and occasional visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk, stand, bend, stoop, kneel, and handle merchandise and equipment.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds; occasional ladder climbing is required.
  • Regularly drive or provide own transportation for work-related duties.
  • Must be 21 years of age or older.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, evaluate, counsel, and retain qualified employees in accordance with labor laws and company policies; make recommendations on employee pay and advancement.
  • Ensure the store is properly staffed and effectively opened and closed each day; personally open at least twice weekly and close at least twice weekly.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Evaluate operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes, and ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment, and ensure the store has the tools needed for required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits, occasional management meetings, and occasional visits to other Dollar General stores.
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