Store Manager - Lake Havasu City, Az Store #12417

Dollar General•Lake Havasu, AZ

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance while ensuring the store is adequately staffed, opened and closed effectively, and operated according to company policies and procedures. The Store Manager monitors business performance, inventory, expenses, shrink, merchandise presentation, cash handling, and store security. The position also leads customer service, maintains a clean and safe environment, ensures the store has the tools needed to complete required work, and completes paperwork according to guidelines and deadlines.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Evaluate operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate the staging, stocking, and storage of merchandise using defined company processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure environment for employees and customers.
Ensure the store is equipped with the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.