Store Manager - San Bernardino Ca

Dollar General•San Bernardino, CA

2d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance, as well as store operations, inventory, merchandising, customer service, cash controls, safety, and required documentation. The manager ensures the store is staffed and opened and closed each day, personally opening at least twice a week and closing at least twice a week. The position requires maintaining a clean, organized, safe, and secure store, and regularly driving or providing personal transportation for bank deposits and occasional meetings or visits to other Dollar General stores. The new-hire starting wage is $19.65–$26.53.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to walk and stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment frequently; lift up to 40 pounds frequently and up to 55 pounds occasionally; and climb a ladder occasionally.
Regularly drive or provide personal transportation for bank deposits and occasionally for management meetings and visits to other Dollar General stores.

Nice To Haves

Bilingual Spanish ability may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations about employee pay and advancement; take action up to and including termination when appropriate.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events that support safety, security, and policy compliance.
Ensure appropriate staffing and effective daily opening and closing; personally open the store at least twice per week and close it at least twice per week.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to company work processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings and other Dollar General stores.