STORE MANAGER - MORA, NM STORE #25977

Dollar General•Mora, NM

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with company policies and applicable labor laws. The manager ensures the store is staffed and opened and closed effectively, evaluates operating results and inventory, and supports sales, expense control, and loss prevention. The Store Manager also leads customer service, merchandise presentation, inventory accuracy, cash and security controls, and the maintenance of a clean, organized, safe store. The position requires completing documentation by established deadlines and following company procedures. Working conditions include a fast-paced environment, regular walking or standing, some lifting and climbing, occasional exposure to weather, cleaning solutions, and freezer cold, and regular driving a personal vehicle to meetings, other stores, and deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is appropriately staffed and opened and closed effectively each day; personally open and close the store at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise is presented according to established practices, including appropriate fixture use, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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