Store Manager - Cary, Nc Store #7389

Dollar General•Cary, NC

About The Position

The Store Manager is responsible for managing all store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed each day, and operated in accordance with Company policies and procedures. The manager oversees employee hiring, training, performance, and development; store sales and expenses; inventory and merchandise presentation; cash and facility controls; customer service; and store cleanliness and safety. The position requires frequent walking or standing, bending, stooping, and kneeling, as well as handling merchandise and equipment. It includes some lifting up to 40 pounds and occasional lifting up to 55 pounds. The work takes place in a fast-paced environment with moderate noise, with occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Occasional climbing on a step ladder up to six feet is required. Regular use of a personal vehicle is required for meetings, visits to other Dollar General stores, and deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • One year of management experience in a retail environment is preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in compliance with labor laws and Company policies, and maintain appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is properly staffed and opened and closed each day; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, inventory turn, expense control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise using established Company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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