Store Manager Trainee - Charlotte Market

Lidl US•Rock Hill, SC

About The Position

Store Managers develop, support, and hold store teams accountable while delivering Lidl’s customer shopping experience. They take ownership of store performance, provide hands-on operational support, proactively address operational and personnel challenges, and prioritize employee development. The role focuses on providing customers with high-quality, low-price, and hassle-free shopping. The Store Manager Trainee will manage the performance and well-being of a store and its team, which may include 15 to 60 employees depending on store volume. They will provide excellent customer service, monitor and improve store KPIs, recruit and develop employees, and participate in essential store operations such as cash management, stocking, and cleaning. They will also help maintain a safe, positive, and productive workplace in accordance with company and legal policies and procedures.

Requirements

Must be 21 years of age or older.
Have 1–2 years of management experience and a bachelor’s degree, or 3–5 years of management experience.
Demonstrate determination to complete tasks on time, meet store targets, and maximize productivity.
Have experience leading and developing a team in a fast-paced environment.
Have excellent customer service skills, including patience and the ability to de-escalate tense situations.
Be willing to participate daily in physical store operations, including stocking, cleaning, and ringing.
Be able to lift, move, carry, or slide products weighing over 50 pounds.
Be able to reach above head to heights greater than 10 inches.
Be able to obtain and maintain ServSafe certification.
Be able to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

Manage the performance and well-being of the store and its team of 15 to 60 employees, depending on store volume.
Ensure excellent customer service throughout the store and serve as the lead point of contact for customer needs.
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
Recruit, train, and develop the team.
Provide hands-on support for operational tasks, including cash management, working stock, cleaning, and other essential store functions.
Ensure a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Benefits

Medical and prescription coverage
Dental coverage
Vision coverage
Paid holidays
Paid time off (PTO) for sickness or vacation
Dedicated training plan
401(k) plan with a 5% company match
Voluntary term life and AD&D insurance
Total Well-Being Program
Employee referral bonuses
Performance-based pay incentives for achieving quarterly goals
For full-time employees: group term life and AD&D insurance
For full-time employees: short- and long-term disability insurance
For full-time employees: voluntary critical illness and/or accident insurance
For full-time employees: parental leave at 100% pay for birth mothers and non-birth parents
For full-time employees: additional paid time off and sick time