About The Position

The Store Manager - Supercenter role involves developing and executing a strategic vision for store operations, merchandising, and overall company direction. This position requires strong leadership to supervise and develop management and hourly associates, particularly in challenging environments with high turnover and recruitment difficulties. The manager must uphold the company's Open Door Policy, address associate concerns, and ensure compliance with all company policies and procedures. This includes managing relationships with officials, maintaining asset protection and safety controls, and overseeing operational reviews. The role also involves community outreach, driving financial performance by achieving sales and profit goals, controlling expenses, and developing budgets. A key aspect is providing excellent customer service, managing sales, and ensuring effective merchandise presentation. The manager is responsible for the success of the Academy training environment, acting as a culture champion and advocate for the program. They will provide overall direction by analyzing business objectives, developing strategies, managing resources, and promoting continuous learning. Additionally, the Store Manager will develop and implement strategies to attract and retain a skilled workforce, foster a culture of integrity and ethics, and build internal and external partnerships. This includes cultivating an environment of respect, collaboration, and belonging, attracting and retaining top talent, and acting with integrity in all aspects of the role. The position requires a customer-first approach, data-driven decision-making, and a commitment to continuous improvement and adaptability.

Requirements

  • Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
  • Associates will be required to successfully complete all job required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
  • Running a fresh or dry grocery area

Responsibilities

  • Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
  • Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruitment difficulties.
  • Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolutions.
  • Ensures compliance with company policies and procedures by responding to compliance issues, navigating challenging requirements, developing relationships with officials, and maintaining quality assurance and safety standards.
  • Initiates, directs, and participates in community outreach programs, serving as the company representative and championing company-sponsored programs and sustainability efforts.
  • Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, interfacing with market teams, and developing plans to correct deficiencies.
  • Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are successfully resolved.
  • Drives sales by accounting for multiple dynamic indicators, ensuring effective merchandise presentation, accurate pricing, proper signing, and optimal inventory levels.
  • Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating Academy associates, and acting as a culture champion.
  • Provides overall direction by analyzing business objectives, developing strategies, managing resources, and promoting continuous learning.
  • Develops and implements strategies to attract and maintain a highly skilled and engaged workforce through recruitment, selection, development, and succession planning.
  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
  • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
  • Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
  • Works collaboratively, builds strong relationships, and communicates with impact to motivate and influence.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling company values.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first, considering how, where, and when customers shop.
  • Makes decisions based on data insights and analysis, balancing short and long-term priorities.
  • Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit program (tuition, books, and fees completely paid for by Walmart for eligible associates)
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