(USA) Store Manager - Supercenter

Wal-Mart Stores East • North Tonawanda, NY

1d • Onsite

About The Position

The Store Manager role is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This involves providing supervision and development opportunities in a dynamic environment that may present challenges such as high turnover, engagement issues, inexperienced associates, and competitive recruiting markets. The role requires proactive recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, and fostering a sense of belonging. The Store Manager upholds the company's Open Door Policy by addressing associate concerns, researching issues, leveraging resources, reviewing policies, and ensuring consistent responsiveness and resolution. They also ensure compliance with company policies and procedures, navigate challenging compliance requirements, build relationships with officials, hold associates accountable, analyze reports, implement asset protection and safety controls, maintain quality assurance, oversee safety reviews, and develop action plans. Additionally, the Store Manager initiates and participates in community outreach programs, drives financial performance by achieving sales and profit goals, leads expense control, interfaces with market teams, and develops plans to correct financial deficiencies. They also model and enforce customer service standards, drive sales through effective merchandise presentation and inventory management, and ensure the success of the Academy training environment and store standards. The role provides overall direction by analyzing business objectives, developing strategies, managing costs, and identifying improvement opportunities. It also involves developing and implementing strategies to attract and maintain a skilled workforce, cultivating an environment of integrity and ethics, and leveraging internal and external partnerships for business goals. The Store Manager is expected to build high-performing teams, embrace diversity, create a workplace of belonging, and attract and retain top talent.

Requirements

• Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
• Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
• Running a fresh or dry grocery area
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, may require a current state-issued Certificate of Eligibility.

Responsibilities

• Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
• Provides supervision and development opportunities for management and hourly associates.
• Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging resources, reviewing policies, and providing resolution.
• Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, navigating challenging requirements, building relationships with officials, and holding associates accountable.
• Analyzes and interprets reports, implements and monitors asset protection and safety controls, maintains quality assurance standards, and oversees safety and operational reviews.
• Develops and implements action plans to correct deficiencies and provides direction on executing company programs and strategic initiatives.
• Initiates, directs, and participates in community outreach programs, encouraging and supporting associates in community involvement and establishing relationships with key community and media contacts.
• Drives the financial performance of the facility by ensuring sales and profit goals are achieved, leading expense control, interfacing with market teams, and developing plans to correct financial deficiencies.
• Models, enforces, and provides direction on proper customer service approaches and techniques.
• Drives sales in the facility by accounting for dynamic indicators, ensuring effective merchandise presentation, accurate pricing, proper signing, and optimal stock and inventory levels.
• Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating Academy associates in leadership activities, and acting as a culture champion.
• Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, managing costs, and identifying improvement opportunities.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by recruiting, selecting, and developing talent.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
• Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
• Makes decisions based on data insights and analysis, balancing short and long-term priorities.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager