Store Manager in Training

E&H Hardware GroupCleveland, OH
Onsite

About The Position

E&H Ace Hardware is looking for a motivated and service-oriented individual to join our team as a Store Manager in Training (SMIT). This transitional role is designed for future leaders who are eager to grow into a Store Manager position. Through structured mentorship and hands-on experience, you’ll learn every aspect of operating a successful Ace Hardware store—from customer service and team leadership to inventory control and sales strategy. This is a temporary, developmental position with the expectation that successful candidates will transition into a Store Manager role upon completion of the program. Candidates must demonstrate leadership potential, strong communication skills, and a passion for retail excellence.

Requirements

  • High school diploma or equivalent required
  • Demonstrated leadership potential and eagerness to grow into management
  • Passion for helping customers with home improvement and hardware needs
  • Excellent communication and interpersonal skills
  • Ability to learn quickly in a fast-paced environment
  • Ability to stand, walk, and move about the store for extended periods
  • Ability to lift and carry up to 50 lbs occasionally

Nice To Haves

  • some college preferred
  • Retail or customer service experience preferred, but not required
  • Basic computer and point-of-sale (POS) system experience is a plus

Responsibilities

  • Participate in a structured training program designed to develop retail management skills
  • Learn and model E&H’s core values, culture, and customer service standards
  • Receive ongoing coaching from experienced Store and Assistant Managers
  • Observe and engage with customers to develop expert-level service and problem-solving skills
  • Promote a helpful and welcoming store environment in line with our Customer First Sales Culture
  • Shadow store leaders to learn effective supervision, training, and motivation techniques
  • Begin developing leadership experience by assisting in team development and direction
  • Gain hands-on experience with receiving, merchandising, inventory control, and sales floor standards
  • Help maintain a clean, safe, and organized store that meets operational expectations
  • Learn how to analyze sales data, customer trends, and performance metrics
  • Assist store leaders in identifying opportunities to increase sales and improve team performance
  • Learn the fundamentals of working with vendors, placing orders, and maintaining stock
  • Support the Store Manager with inventory replenishment and merchandising

Benefits

  • Employee discount
  • full benefits for eligible employees
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