Store Maintenance Coordinator (TEMP)

Foot Locker•UNAVAILABLE, UNAVAILABLE

9d•Remote

About The Position

The Store Maintenance Coordinator TEMP role will be a relationship-focused team player who serves as a liaison between stores, vendors, landlords, and corporate leadership. They will assist in managing and developing programs to ensure timely repair resolution, preventive maintenance, ad-hoc project support, and opportunities for improved operations and service excellence in a designated GEO region in North America. This is a remote position with an anticipated timeline of 90 days, subject to change based on business needs. Foot Locker is rooted in sport, powered by style, and driven by the communities that move both. As part of the DICK’S Sporting Goods family, Foot Locker benefits from the resources, reach, and career opportunities of a world-class sports company, allowing it to maintain its agility and edge.

Requirements

Primary responsibilities require sitting desk side, operating and viewing a computer and other business equipment such as fax and copy machines, for up to 8 hours
Must be able to lift, carry and move items up to 25 lbs in weight.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk and hear.
Frequent use of hands and arms to respond to and formulate email, fax and written communications.
Constant listening to and verbally responding to phone calls, voice mail, teleconferences and meetings.
Close vision to read extensive hand-written and faxed statements and legal documents.
Standing, walking and stretching to coordinate work files, access fax machine, and retrieve reference documents.
Lifting and carrying work documents, files and reference manuals weighing up to 15 pounds.
The noise level in the work environment needs to be minimal with limited distractions.
Self-motivated – a self-starter who can work with a level of autonomy and doesn’t need direction for every task that is asked of them
Critical Thinker – can identify a problem and work it through until resolved. Able to connect the dots between different departments and fields. Keeps the big picture in mind, even when having to delve into the details
Clear Communicator – able to identify relevant information and then clearly and succinctly transfer that information to the appropriate parties. Team Player who is willing to pitch in and understands that everyone at Foot Locker is working toward the same goal. Able to celebrate the success of teammates and peers while helping those who need it
Multitasker – able to successfully manage competing priorities.
Maturity – able to embrace ambiguity and the ability to adapt. Not afraid to ask for guidance or explanation when needed. Does not take things personally. Acknowledges when mistakes are made and then uses that information to do better in the future
Well-organized – highly attentive to detail, knows how to save and organize files, keep notes, and can access information when needed. Creates and maintains systems
Strives for Excellence – always seeking to learn new things and to make improvements. Prioritizes self-assessments to promote continued growth, both personally and professionally
Ability to proficiently use a PC
Working knowledge of Microsoft Office Suite
Aptitude for prioritizing multiple projects
Facilities-specific knowledge/background is NOT required
A ‘can do’ spirit and positive attitude

Nice To Haves

Understanding of facility systems and trades including Carpentry, Plumbing, HVAC, Electrical, and Fire Suppression, preferred
Understanding of janitorial, exterior maintenance including roofing, façade, storefronts, landscape, parking lots, and snow removal, preferred
Strong knowledge of multi-site facility management operations, work order process (preventive/reactive) and software systems, preferred.
Bachelor’s degree is preferred

Responsibilities

Provide direction to vendors, stores operations and others as needed to ensure proper communication, coordination and execution of work with minimal disruption to store operations.
Actively respond to, schedule and manage repairs and maintenance, minor works and other work requests, proactively tracking to completion within designated timeframes ensuring KPI compliance and excellent customer service.
Monitor open facilities issues with the stores, initiating action or escalation as needed.
Work closely with internal Helpdesk and staff to ensure routine and emergency service requests are handled effectively and in a timely manner.
Actively seek out new ideas and best practices through relationships with internal contacts, industry peers, vendors and independent research.
Develop and maintain effective working relationship with all internal and external contacts, including understanding of lease terminology, landlord responsibilities and landlord relations.
Review and approve vendor proposals for repairs and replacements within approval limits.
Manage and facilitate brand standard metrics and KPI’s.
Perform other duties as assigned.